- Caseworker(s), UK
Location: Constituency office in Portsmouth South. Travel around the constituency may be required. Must be willing to travel occasionally to the MP’s office in London.
Hours: 1 full-time and 1 part-time (3 days per week). Occasional evening or weekend work may be required.
Details: Stephen Morgan MP is looking for two Caseworkers to join his new constituency office. This a perfect opportunity for someone with excellent casework, administrative and IT skills who works well in a small team, has a positive attitude and would like to gain experience in a Member’s office.
The Caseworkers will provide advice and support to the MP’s constituents on a range of issues, such as financial, housing, welfare, immigration and health, and help to resolve problems through liaison with government agencies, voluntary sector or to his organisations.
Applicants should have a strong interest in local and national politics, and an awareness of the constituency of Portsmouth South.
Responsibilities will include:
Attend constituency surgeries and meetings.
Manage and progress a portfolio of casework, including logging cases, taking appropriate actions promptly, monitoring progress, analysing patterns of enquiries and producing reports.
Liaise with government agencies, voluntary sector and other organisations to help resolve cases.
Gather relevant information to assist with resolving cases.
Respond to correspondence and enquiries from constituents, including drafting letters, emails and documents.
Retain records and information confidentially and in line with the Data Protection Act.
Maintain, update and develop knowledge of relevant legislation and guidance.
Administrative support for the office.
Excellent IT skills including a casework tracking system, MS Office Applications (i.e. Word, Excel and Outlook), Internet and Intranet.
Excellent interpersonal and oral and written communication skills, with a positive and flexible approach.
Ability to draft letters and emails to a high professional standard.
Motivated to work independently as well as the ability to work effectively as part of a small team.
Good office administration skills.
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 25 September 2017
Closing at 12 noon.
Interview and start dates are to be decided and are negotiable. Interviews will be held in the constituency.
Job posted on 11th September 2017
Please mention Political Jobs when applying to this position